“Each portion of the training built on the previous very fluidly. [My instructor] read the class’ needs, always addressed every question, and was thorough and articulate in presenting the curriculum. She gave wonderful feedback/ coaching in role play..”

Misty Eichengreen

“ I was very impressed with the helpfulness and responsiveness of the instructor. She was awesome!”

Shelia Loya

CORE Mediation Course

“This was my first-ever online course, so I had apprehensions about whether I would be able to connect with the instructor and the other members of the group. However, I quickly discovered that considerable interaction was possible through the threaded discussion each week. The course requirements were quite rigorous, and the reading assignments in particular were worthy of graduate course designation. Our written assignments had to be thoughtful, well researched, and documented. I was pleased with the presentation of materials in the four weekly lectures, and Claire was both accessible and supportive throughout.”

-Paul W. Hughes

“The lecture material and work assignments were splendid. An excellent instructor who did great work and gave extremely helpful responses. I found nothing missing and enjoyed the entire course.”

-Dr. Murray Flagg

Assistant Director of Human Resources


Employee Relations and Retention


Ansuza University

“I was very impressed with the helpfulness and responsiveness of the instructor. She was awesome!”

-Shelia Loya

“The instructor was extremely knowledgeable regarding the subject matter and the online discussions were especially informative. She knew the material inside and out and I enjoyed her ability to make the class enjoyable even though none of us were ever in the same room or online at the same time.”

Kristi Jensen

The most helpful part of the course was learning how to communicate with people in a positive manner. I enjoyed the reading very much and found it useful. The instructor was wonderful!

-Julia Tandy

“The reading material and resources are invaluable! This was my first on-line learning experience and I really enjoyed the entire experience. To the instructor I would say, “Thanks for all the sound advice, challenging questions, and support. I always felt that Robin was available for questions and further discussion.”

Shirley Soto, M.Ed

Pharmacy Assistance
Program Coordinator